Trading in your paddle with Pickleball Blue Book is easy, rewarding, and helps you save on your next purchase. Here’s how it works:

1. Find Your Paddle in Our Database: Start by searching our comprehensive database to locate your paddle. You’ll find information about various brands, models, and conditions, making it easy to identify your paddle.
2. View the Trade-In Value and Discount: Once you find your paddle, you’ll receive details on how much it’s worth. Trade in your paddle and get a 20% discount on a new paddle purchase at get2eleven.com. The trade-in is handled by our partner, who buys your old paddle, allowing you to receive the discount on your new paddle purchase.
3. One-for-One Discount Application: The trade-in credit applies on a one-to-one basis—trade in one paddle to receive 20% off one new paddle. If you trade in two paddles, you’ll get 20% off two new paddles. Keep in mind, the discounts are not cumulative.
4. Ship Your Paddle: Follow the provided shipping instructions to send your paddle to us for verification.
5. Receive Your Discount Code: After verification, you’ll receive a discount code that you can use at checkout on get2eleven.com to enjoy your savings on new gear.

This simple process not only helps you upgrade your equipment but also supports a sustainable cycle of reuse within the pickleball community!

We accept a variety of paddles used in pickleball. To ensure a successful trade-in, please make sure your paddle meets the following criteria:

• Condition: Your paddle should be in good condition, free of major damages or defects.
• Approval: We only accept paddles that are approved by USAP (USA Pickleball) and UPA (United Pickleball Association).

By following these guidelines, you’ll help us promote quality equipment and enhance the pickleball experience for all players!

Each paddle is evaluated through a thorough assessment process that considers several key factors:

• Condition: We closely examine the paddle for wear and tear, including any damage to the surface or structure, to ensure it meets our quality standards.
• Brand and Model: The brand and model of the paddle are taken into account, as certain brands and models may have different market values.
• Usability: Overall usability is assessed to determine how well the paddle performs and its potential for future use.
• Age and Release Date: The age of the paddle and its original release date are also important factors in estimating its value, as newer models may have a higher demand.

Our team of experts is dedicated to providing fair evaluations that accurately reflect current market values, ensuring you receive the best trade-in offer possible.

After paddles are traded in, they are 100% donated to various organizations that promote pickleball as a means of improving lives in the community. We partner with fire departments, police departments, universities, churches, and other local groups that share our passion for the sport.

By donating paddles to these types of organizations, we aim to support community development and enhance access to outdoor activities, helping more people enjoy the benefits of pickleball while promoting environmental sustainability.

Once your trade-in is processed and your paddle is evaluated, a digital gift card will be emailed to the address you provided during the trade-in submission. Please ensure your email is correct, and if you do not receive the gift card within the expected timeframe, check your spam folder.

The gift card is sent electronically from our partner, Get2Eleven, making it easy for you to use on your next purchase!

There are no hidden fees when you trade in your paddle with us. However, please note that you are responsible for the shipping costs to send your paddle to us. To ensure your paddle arrives safely, we recommend using a trackable shipping service. This way, you can monitor the progress of your shipment and have peace of mind throughout the process.

Yes, you can cancel your trade-in request at any time before you ship your paddle to us. If you've already shipped your paddle and need to cancel, please contact our customer service as soon as possible. We may be able to halt the process depending on the current status of your trade-in.

If you have any questions or concerns, please reach out to our customer service team through the contact form on our website, or you can email us directly at get@get2eleven.com. Our team is available to assist you Monday through Friday, from 9 AM to 5 PM.

We take your privacy seriously. All personal information collected during the trade-in process is used exclusively for processing your trade-in and for communication related to your transaction. We do not share your information with third parties without your consent. For more detailed information, please refer to our Privacy Policy page.