PRIVACY POLICY

Welcome to Pickleball Blue Book, a community-driven platform dedicated to supporting charitable causes through the trade-in of paddles for gift cards. We are committed to protecting the privacy and security of our users' information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through our Services (collectively referred to as "Services").

INFORMATION WE COLLECT

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: We collect personal information you provide when you use our Services, including but not limited to your name, email address, and mailing address. This information is necessary to process your trade-in and send you the corresponding gift card.

  • Transaction Details: Details of the paddle trade-in transactions you carry out through our Services, including the type and condition of paddles and the value of gift cards received.

  • Cookies and Usage Data: We use various technologies to collect and store information when you visit our Services, which may include using cookies or similar technologies to identify your browser or device.

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes to ensure the effective operation of our Services and enhance your experience. Here are some of the ways we use your information:

  • Trade-in Processing: We utilize your personal information to manage and process your paddle trade-ins, including communicating with you about the status of your trade-in and shipping gift cards.

  • Communication: We use your contact details to send updates about your transaction, respond to inquiries, and inform you about changes to our terms, conditions, and policies. With your permission, we may send promotional emails about new products or special offers.

  • Service Improvement: We analyze usage data and feedback to better understand how our Services are used, identify trends, customize offerings, and develop new features.

  • Security Measures: We implement various security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  • Legal Compliance and Enforcement: We may use your information to comply with applicable laws, respond to legal requests, and enforce our agreements, including preventing fraud or potential illegal activities.

  • Analytics and Marketing: We use data analytics to understand market trends, customer needs, and evaluate the effectiveness of our marketing campaigns.

  • Donation Tracking and Reporting: We compile and use aggregated data about donations made through our platform to provide transparent reporting to our charity partners and stakeholders.

SHARING OF INFORMATION

We may share your information as follows:

  • Trusted Third Parties: We share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

  • Charity Partnerships: We share aggregated data about the donations made with our charity partners, ensuring that no personal information is disclosed.

  • Legal Obligations: We may disclose your information as required by law, such as to comply with a subpoena or similar legal process.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have the right to request information about the categories of personal information we collect, the purpose for collecting that information, and with whom we share it. You also have the right to request deletion of your personal information. To exercise these rights, please contact us at get@get2eleven.com.

DATA SECURITY

We take the security of your data seriously and implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

CHANGES TO THE PRIVACY POLICY

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy or your rights, please contact us at get@get2eleven.com.